Privacy Policy

At Zigouplex, we are committed to safeguarding your personal data. This policy details how we collect, use, protect, and share your information, as well as your rights under applicable data protection laws.

1. Introduction

This privacy policy outlines the types of information we collect, how we use it, and the protective measures we employ. By using our website, you agree to these practices. If you do not agree, please refrain from using our services.

2. Data Collection

We collect various categories of data to enhance our services and personalize your experience:

  • Personal Data: Information you voluntarily provide (e.g., name, email) during registration or service usage.
  • Browsing Data: Automatically collected details about your visit (IP address, browser type, pages viewed).
  • Location Data: Geographical information based on your IP address or device settings.
  • Transaction Data: Details about purchases or transactions made on our site, including payment information.
  • Communication Data: Records of correspondence (emails, chats) with our customer service team.

3. Data Usage

We use your personal data for various purposes:

  • Service Provision: To process requests, manage accounts, and deliver services.
  • Personalization: To tailor content and offers based on your preferences.
  • Communication: To send updates, newsletters, and promotions (with your consent).
  • Site Improvement: To analyze usage and enhance performance, security, and user experience.
  • Legal Compliance: To fulfill our legal and regulatory obligations.

4. Data Sharing

We do not sell or trade personal data. We may share your information under these circumstances:

  • Service Providers: With trusted third parties assisting in operations, under strict confidentiality agreements.
  • Legal Obligations: If required by law or legal process.
  • Protection of Rights: To protect Zigouplex, its users, or the public from harm or wrongdoing.

5. Data Protection

We utilize encryption, firewalls, and strict access controls to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Under GDPR, you may:

  • Access: Request copies of your personal data.
  • Rectify: Correct inaccuracies in your personal data.
  • Erase: Request deletion of your personal data under certain conditions.
  • Restrict Processing: Limit how we process your data in specific scenarios.
  • Data Portability: Receive your data in a commonly used format.
  • Object: Opt out of certain processing activities, including direct marketing.

To exercise these rights, contact us at: privacy@zigouplex.tech

7. Cookies

We use cookies to improve user experience and analyze site traffic. You can adjust your cookie preferences in your browser settings. Disabling cookies may affect site functionality.

For more information, refer to our Cookie Policy.

8. Security

We implement advanced security measures to safeguard your data against unauthorized access, ensuring the highest possible level of protection.

9. Policy Changes

We reserve the right to update this policy at any time. Changes will be effective upon posting. Your continued use of our site indicates your acceptance of the updated terms.

10. Contact

If you have questions or concerns about this policy, please reach out:

  • Email: privacy@zigouplex.tech
  • Phone: +33 (0)1 23 45 67 89
  • Address: 123 Rue de l'Innovation, 75000 Paris, France